Guest Relationship Manager (m/f/d) Rotterdam

  • JOHN REED Rotterdam
  • Fulltime
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JOHN REED is one of 21 brands of RSG Group, the global leader in fitness with 6.4 million customers in studios and digital services. With JOHN REED, RSG Group brings together good sound, exceptional design and a wide variety of workouts to create a cosmopolitan lifestyle. Fitness here is not just pure bodytuning, it is the soundtrack of a new movement. JOHN REED combines fun and motivation in an unprecedented club atmosphere. Help us spread the lifestyle and take workouts to a new level.


  • You look after and host our members and guests at the counter and in the lounge area.
  • You ensure compliance with specified work processes and necessary hygiene standards in the bistro area.
  • You are responsible for various administrative tasks and some cleaning tasks.
  • You advise our members and will sell them our products according to their needs.
  • You plan and coordinate the personnel shift planning of the service department.
  • Your working hours are determined individually with the Club Manager (m/w/d) and will work 40 hours per week.


  • You have 2-3 years of experience as a Guest Relationship Manager or in a similar position.
  • You have the “SHO Certificaat Hygiënecode HACCP” and “SVH Diploma Sociale Hygiëne“ preferably.
  • You convince with your positive charisma and your cheerful character.
  • You are a real team player and your success comes from focusing on the desires of our members and guests.
  • You enjoy working for a growing company.
  • You have very strong MS Office skills.
  • You are distinguished by organizational talent.
  • You are fluent in Dutch, English and preferably also German.
  • You are willing to learn and willing to perform.
  • You are reliable and conscientious.
  • Fitness and music are part of your lifestyle.


  • You can look forward to exciting team events
  • You get free membership in our Gold's Gyms, McFIT Studios, High5 Gyms and JOHN REED Clubs category 1 & 2 – throughout Europe
  • You will be welcomed by a dedicated and motivated team in a unique working atmosphere
  • You will be part of the global innovation leader in fitness and lifestyle


RSG Group offers you a unique corporate culture with room for personality: We regard people as people and not as resources. We encourage and we challenge. If you are talented and fit in with us, we will provide you with the opportunities and challenges you have been looking for. We are looking forward to you!

RSG Group GmbH | Your career team | Saarbrücker Straße 38 | 10405 Berlin